Privacy policy

Privacy Policy

The data controller is:
SIMON & BEARNS GmbH
Bahnhofsplatz 1
69221 Dossenheim
Germany

coffee@simonandbearns.de

Thank you for your interest in our online store. Protecting your privacy is very important to us. Below, we provide detailed information about how we handle your data.

1. Access data and hosting

You can visit our websites without providing any personal information. Each time a website is accessed, the web server automatically stores a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data) and documents the access.

This access data is evaluated solely for the purpose of ensuring the smooth operation of the website and improving our offering. In accordance with Art. 6 (1) (f) GDPR, this serves to safeguard our legitimate interests in the correct presentation of our offering, which prevail in the context of a balancing of interests. All access data is deleted no later than seven days after the end of your visit to the website.

2. Data collection and use for contract processing, establishing contact, and opening a customer account

We collect personal data if you voluntarily provide it to us when placing an order or contacting us (e.g., via contact form or email). Mandatory fields are marked as such, as in these cases we require the data for contract processing or to process your contact request, and you cannot send the order or contact request without providing this information. The data that is collected can be seen in the respective input forms. We use the data you provide in accordance with Art. 6 (1) (b) GDPR for contract processing and handling your inquiries.
If you have given your consent in accordance with Art. 6 (1) (a) GDPR by deciding to open a customer account, we will use your data for the purpose of opening a customer account. 

After complete fulfillment of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after expiry of the retention periods under tax and commercial law, unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this statement. You can delete your customer account at any time by sending a message to the contact option described below or by using the function provided for this purpose in your customer account.

3. Data transfer

For the fulfillment of the contract in accordance with Art. 6 (1) (b) GDPR, we transfer your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select during the ordering process, we will pass on the payment data collected for this purpose to the credit institution commissioned with the payment and, if applicable, to the payment service provider commissioned by us or to the selected payment service. In some cases, the selected payment service providers also collect this data themselves, provided you create an account there. In this case, you must log in to the payment service provider with your access data during the ordering process. In this respect, the privacy policy of the respective payment service provider applies.

4. Email newsletter

Email advertising with newsletter subscription
If you subscribe to our newsletter, we will use the data required for this purpose or separately provided by you to send you our email newsletter on a regular basis based on your consent in accordance with Art. 6 (1) (a) GDPR.

You can unsubscribe from the newsletter at any time by sending a message to the contact option described below or by using the link provided for this purpose in the newsletter. After unsubscribing, we will delete your email address from the recipient list, unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this statement.

5. Data use for payment processing

Identity and credit checks when selecting Klarna payment services
If you choose Klarna's payment services, we ask for your consent in accordance with Art. 6 (1) (a) GDPR to transfer the data necessary for processing the payment and performing an identity and credit check to Klarna. In Germany, the credit agencies listed in Klarna's privacy policy may be used for identity and credit checks.
Klarna uses the information obtained about the statistical probability of a payment default to make a balanced decision about the establishment, execution, or termination of the contractual relationship.
You can revoke your consent at any time by sending a message to the contact details below. This may mean that we can no longer offer you certain payment options. You can also revoke your consent to this use of personal data at any time by contacting Klarna.

6. Cookies and web analysis

In order to make visiting our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to safeguard our legitimate interests in an optimized presentation of our offer in accordance with Art. 6 (1) (f) GDPR, which prevail in the context of a balancing of interests. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser the next time you visit (persistent cookies). You can find the duration of storage in the overview in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and can decide individually whether to accept them or to exclude the acceptance of cookies in certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for the respective browsers under the following links:

Internet Explorer™
Safari™
Chrome™
Firefox™
Opera™

If you do not accept cookies, the functionality of our website may be limited.

If you have given your consent in accordance with Art. 6 (1) (a) GDPR, this website also uses the so-called DoubleClick cookie for advertising purposes within the scope of Google Analytics (see below), which enables your browser to be recognized when you visit other websites. The information automatically generated by the cookie about your visit to this website is usually transferred to a Google server in the USA and stored there. The IP address is truncated by activating IP anonymization on this website before transmission within the member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and truncated there. The anonymized IP address transmitted by your browser as part of Google Analytics is not merged with other Google data.

Google will use this information to compile reports on website activity and to provide other services related to website usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Once the purpose has been fulfilled and we have ceased using Google DoubleClick, the data collected in this context will be deleted.

Google DoubleClick is a service provided by Google Ireland Limited, a company registered and operating under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland. (www.google.de).
Insofar as information is transferred to Google servers in the USA and stored there, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Based on this agreement between the USA and the European Commission, the latter has determined that companies certified under the Privacy Shield have an adequate level of data protection.

You can revoke your consent at any time with future effect by deactivating the DoubleClick cookie via this link. You can also find out more about the use of cookies and adjust your settings at the Digital Advertising Alliance. Finally, you can set your browser so that you are informed about the use of cookies and can decide individually whether to accept them or to exclude the acceptance of cookies in certain cases or in general. If you do not accept cookies, the functionality of our website may be limited.

Use of Google (Universal) Analytics for web analysis
If you have given your consent in accordance with Art. 6 (1) (a) GDPR, this website uses Google (Universal) Analytics for the purpose of website analysis. The web analysis service is provided by Google Ireland Limited, a company registered and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland. (www.google.de). Google (Universal) Analytics uses methods that enable an analysis of your use of the website, such as cookies. 

The automatically collected information about your use of this website is usually transferred to a Google server in the USA and stored there. By activating IP anonymization on this website, the IP address is truncated before transmission within the member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. The anonymized IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. Once the purpose has been fulfilled and we have stopped using Google Analytics, the data collected in this context will be deleted.

Insofar as information is transferred to Google servers in the USA and stored there, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Based on this agreement between the USA and the European Commission, the latter has determined that companies certified under the Privacy Shield have an adequate level of data protection.

You can revoke your consent at any time with future effect by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de. This prevents the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google.

As an alternative to the browser plugin, you can click this link to prevent Google Analytics from collecting data on this website in the future. An opt-out cookie will be stored on your device. If you delete your cookies, you will be asked to give your consent again.
If you have given your consent in accordance with Art. 6 (1) (a) GDPR, this website also uses Google Signals. This is an extension function of Google Analytics that enables so-called “cross-device tracking.” This means that if your internet-enabled devices are linked to your Google account, Google can generate reports on usage behavior (in particular, cross-device user numbers), even if you change your device. To do this, Google uses data if you have activated the “personalized advertising” setting in your Google account.
We do not process any personal data in this regard; we only receive statistics generated on the basis of Google Signals. 

You can revoke your consent at any time with future effect by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de. This prevents the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google. In addition, you can deactivate the “personalized advertising” setting in your Google account. Details can be found here.

7. Online marketing

Google Ads remarketing
We use Google Ads to advertise this website in Google search results and on third-party websites. When you visit our website, Google sets a remarketing cookie, which automatically enables interest-based advertising using a pseudonymous cookie ID and based on the pages you have visited. This serves to protect our legitimate interests in the optimal marketing of our website in accordance with Art. 6 (1) (f) GDPR, which prevail in the context of a balancing of interests. Once the purpose has been fulfilled and we have stopped using Google Ads Remarketing, the data collected in this context will be deleted.

Any further data processing will only take place if you have agreed to Google linking your web and app browsing history to your Google account and using information from your Google account to personalize the ads you see on the web. In this case, if you are logged into Google while visiting our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing. To do this, Google temporarily links your personal data with Google Analytics data to form target groups.

Google Ads is a service provided by Google Ireland Limited, a company registered and operating under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.de).
Insofar as information is transferred to Google servers in the USA and stored there, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Based on this agreement between the USA and the European Commission, the latter has determined that companies certified under the Privacy Shield have an adequate level of data protection.

You can deactivate the remarketing cookie via this link. You can also find out more about the use of cookies and adjust your settings at the Digital Advertising Alliance.

8. Social media

Use of social plugins from Facebook and Instagram using the Shariff solution.

Social buttons from social networks are used on our website.

This serves to safeguard our legitimate interests in the optimal marketing of our offer in accordance with Art. 6 (1) (f) GDPR, which prevail in the context of a balancing of interests. In order to increase the protection of your data when visiting our website, these buttons are not integrated into the page as plugins without restriction, but only using an HTML link. This integration ensures that when you visit a page on our website that contains such buttons, no connection is established with the servers of the provider of the respective social network.

Clicking on one of the buttons opens a new window in your browser and takes you to the page of the respective service provider, where you can (after entering your login details, if necessary) click on the Like or Share button, for example.

For information on the purpose and scope of data collection and the further processing and use of data by the providers on their websites, as well as contact details and your rights and settings options for protecting your privacy, please refer to the providers' privacy policies:

https://www.facebook.com/policy.php

https://help.instagram.com/155833707900388

Our online presence on Facebook and Instagram

Our presence on social networks and platforms serves to improve active communication with our customers and interested parties. We use these platforms to provide information about our products and current special offers.

When you visit our online presence on social media, your data may be automatically collected and stored for market research and advertising purposes. Pseudonyms are used to create so-called usage profiles from this data. These can be used, for example, to place advertisements within and outside the platforms that are likely to be of interest to you. Cookies are usually used on your device for this purpose. These cookies store visitor behavior and user interests. In accordance with Art. 6 (1) lit. f. GDPR, this serves to protect our legitimate interests in optimizing the presentation of our offering and communicating effectively with customers and interested parties, which prevail in the context of a balancing of interests. If you are asked by the respective social media platform operators for consent (agreement) to data processing, e.g. with the help of a checkbox, the legal basis for data processing is Art. 6 (1) lit. a GDPR.
Insofar as the aforementioned social media platforms have their headquarters in the USA, the following applies: An adequacy decision by the European Commission exists for the USA. This is based on the EU-US Privacy Shield. A current certificate for the respective company can be viewed here.

For detailed information on the processing and use of data by providers on their websites, as well as contact details and your rights and settings options for protecting your privacy, in particular opt-out options, please refer to the providers' privacy policies linked below. If you still need help in this regard, please contact us.

Facebook: https://www.facebook.com/about/privacy/

Instagram: https://help.instagram.com/519522125107875

Opt-out option:

Facebook: https://www.facebook.com/settings?tab=ads

Instagram: https://help.instagram.com/519522125107875

9. Contact options and your rights

As a data subject, you have the following rights:
• pursuant to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
• pursuant to Art. 16 GDPR, the right to request the immediate correction of inaccurate or incomplete personal data stored by us;
• pursuant to Art. 17 GDPR, the right to request the deletion of your personal data stored by us, unless further processing is necessary
- to exercise the right to freedom of expression and information;
- to fulfill a legal obligation;
- for reasons of public interest; or
- to assert, exercise, or defend legal claims
is necessary;
• pursuant to Art. 18 GDPR, the right to request the restriction of the processing of your personal data, insofar as
- the accuracy of the data is disputed by you;
- the processing is unlawful, but you oppose its erasure;
- we no longer need the data, but you need it for the establishment, exercise, or defense of legal claims; or
- you have objected to the processing pursuant to Art. 21 GDPR;
• pursuant to Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request its transfer to another controller;
• pursuant to Art. 77 GDPR, the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters for this purpose.

If you have any questions about the collection, processing, or use of your personal data, or if you wish to request information, correction, restriction, or deletion of data, or revoke your consent or object to a specific use of data, please contact us directly using the contact details in our legal notice.

Right to object
Insofar as we process personal data as explained above in order to safeguard our legitimate interests, which prevail in the context of a balancing of interests, you may object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you only have a right to object if there are reasons arising from your particular situation.

After you have exercised your right to object, we will no longer process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or if the processing serves to assert, exercise, or defend legal claims.

This does not apply if the processing is carried out for direct marketing purposes. In this case, we will not process your personal data for this purpose.

Privacy policy created with the Trusted Shops legal text generator in cooperation with Wilde Beuger Solmecke Rechtsanwälte.